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Create an I.T. Support Ticket
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1
What's Your NAME?
*
This field is required.
First Name
Last Name
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2
What's your LDOE Email Address?
*
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Enter your LDOE Email Address below. Example: username@lagunaed.net
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3
WHAT can we help you with?
*
This field is required.
Let us know what the situation is. Please include as much detail as possible.
Example: Password Reset, Software/Device Malfunction, Error Code, Student Account Issue, etc.
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4
WHERE is the issue located?
*
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Let us know the physical or online location of the issue.
Please include a Site, Building, and/or Room Number, or Website URL, Email Address, etc.
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5
WHEN would be the best time to help you?
*
This field is required.
Help us with time management: Select an urgency level.
Emergency - I Need Help Now
Non-Emergency - When Staff is Available
Call Me to Schedule a Time
Other
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6
What PHONE NUMBER Should We Call to Schedule a Time?
Enter your call back number below
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7
Optional: File or Image Upload
You may add a document or image file to your request, if needed. Example: A flyer to post to the websites. If you do not need to upload a file, Click SUBMIT to finish the ticket.
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Select files to upload
Max. file size
: 10.6MB
Browse Files
File types: .pdf .doc .jpg . gif .pub
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